Ground Staff & Hospitality

Responsibilities
Inside the airport terminal:

– Checking passengers in for flights

– Re-routing or re-booking passengers whose flights have been cancelled or delayed

– Assisting disabled passengers or those travelling with young children

– Giving passengers up-to-date information on flights

– Assisting passengers with all enquiries, including lost or delayed baggage

– Assisting staff in carrying out security checks as and when the situation arises

– Delivering high levels of customer service to passengers and those travelling through the airport

Outside the airport terminal:

– Handling all the loading and uploading of passenger bags from the aircraft

– Helping direct passengers on to and off the aircraft

– Directing landed aircraft to taxi spots

– Providing services such as steps from the aircraft for passengers and crew to disembark the aircraft

-Coordinating and managing staff around the aircraft during its stopover

-Draft and hand over the necessary documents for the flight to the aircraft captain

-Preparation of the flight plan, fuel, weather condition and other important information

-Management of take-off slots with air traffic organizations

-Management of the airline network and fleet

Other requirements:
  • Educational Qualification: Graduate.
  • Marital Status:  Unmarried
  • Age Limit: 18 to 28 yrs.
  • Male / Female
  • Salary range – 20,000 – 70,000
  • Language skills: Fluency in English
For job of this nature, enrol for the Aptech Certified Professional in Ground Staff and Hospitality at Aptech Shyambazar. Call 9831000144 for admissions.

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