Digital Banking
Digital banking is more of an overarching term which refers to all forms of financial transactions taking place with the aid of technology. Therefore, it could be argued that online banking is a form of digital banking, but that digital banking is much more than just online banking.
As we move more rapidly towards a cash-free society, digital banking is the system by which an entire online economy has been allowed to grow and thrive. So we may interact with various aspects of digital banking on a daily basis.
Digital banking can refer to the many digital products available to businesses to make them run more efficiently, such as accountancy and payroll software and payment technology. This can either be a physical store or an online merchant.
Many of the transactions we complete on a regular basis are classed as some form of digital banking, for example, booking tickets for events, paying for car parking, ordering and paying for food or using a store-specific app.
One particularly profitable area of digital banking which has shown a surge in recent years is the idea of data as currency. Companies will trade data which gives insights into customer behaviour as a commodity as it allows them to make predictions and shape policy.
Therefore, digital banking is the catch-all term by which all financial activity which exists through technology can be referred to and there is plenty to suggest that greater integration will develop as the technology evolves.
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